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Ecommerce Specialist
• Product research and sourcing
• Product listings and descriptions
• Order fulfillment and inventory management
• Marketing and advertising strategy
• Data analysis and sales reporting
Social Media
• Social media strategy development
• Content creation and curation
• Account management and posting
• Community engagement and moderation
• Social media advertising
Customer Service
• Providing prompt, courteous service to customers
• Assisting with questions and concerns about accounts
• Resolving issues and complaints in a timely manner
• Maintaining knowledge of company products and services